Shipping Policy

Thank you for shopping with us at Duolingo Store Asia! We are committed to delivering your orders efficiently and on time. Please review our shipping policy below:

Processing Time

• All orders will be processed and shipped within 72 hours of order acceptance.

• Orders placed on weekends or holidays will be processed on the next operating business day.

Shipping Options & Delivery Times

• We offer various shipping options, which will be available for selection at checkout. Delivery times and rates vary based on your location and chosen shipping method.

• Estimated delivery times do not include processing time.

Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor the delivery status of your order.

Shipping Charges

• Shipping charges are calculated based on your location, order weight, and selected shipping option. These charges will be displayed at checkout.

International Shipping

• For international orders, please note that additional duties, taxes, and fees may apply. Customers are responsible for covering these fees upon delivery, as they are not included in the shipping charge.

Lost or Delayed Shipments

• In the event of a delayed or lost shipment, please contact our customer support team. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

For any questions regarding shipping, please contact our customer support team.

Thank you for choosing Duolingo Store Asia!